(954) 791-1500

HitchJack Limited Warranty

Coverage
HitchJack warrants that its products are free from defects in materials and workmanship for a period of 2 years from the date of original purchase by the end user.

What Is Covered
This warranty covers defects in materials and workmanship under normal use and service conditions. If a product fails due to a manufacturing defect during the warranty period, HitchJack will, at its sole discretion, repair or replace the product at no charge.

What Is Not Covered
This warranty does not cover:

Damage caused by accident, misuse, abuse, neglect, or unauthorized modification
Damage caused by operation outside the permitted or intended uses described in the documentation.

Damage caused by service performed by anyone who is not a representative of HitchJack
Cosmetic damage, including but not limited to scratches, dents, and broken plastic
Consumable parts, unless damage has occurred due to a defect

How to Obtain Warranty Service
To request warranty service, contact HitchJack at orders@hitchjack.com / (954) 791-1500 with proof of purchase and a description of the issue. HitchJack may require the product to be returned for inspection before authorizing a repair or replacement.

Limitation of Liability
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED.
Governing Law
This warranty is governed by the laws of the State of Florida.